We have a problem with D9034 encoder, it started to show "a general hardware error has occured" Does it mean we have to send it to the technician or it's the matter of resetting the unit a special way?
I just want to inform that we have managed to fix the above mentioned problem. Of course, it took us to find a good electronics' repairshop. The problem was with the power controler chips that work with the main encoders' microchips (located on the m...
Well, perhaps you are right. The first 2 errors can be easily cleared when the second AC 220V power cord is plugged in. When you remove SDI signal from SDI in of the encoder, 116 and 122 errors change to SDI signal loss, which is okay. However the 3r...
I can explain how this problem has occurred. However it could be a coincidence.
We used the encoder at our tv station supplying that with SDI SD signal from Decklink card's SDI output.
Our technician accidentally switched the output to SDI HD, then t...
