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Hey Everyone, I'm trying to set up what I thought would be a simple task. Basically we have one phone with two lines (5555 and 6666). The calls ring on line one, the forward to line two, then to voicemail. We want the caller to hear the voicemail gre...
Hello Everyone,I have just had a request dumped on me to route all of our phones to a recorded message for 5 minutes tomorrow afternoon. The owner does not want ANY phones to ring during that time period. This includes internal and external phone cal...
I scrapped the idea of forwarding internal calls and just created something to grab all of the incoming calls only. What I did was create a new partition, added all of the GW CSS's to that partition, then created a translation rule with a match all "...
Hey Jaime, thank you for the reply. Just an FYI I am fairly new to CUCM but we do have CUC. Are you referring to a routing rule in CUCM or CUC? If you are talking about a forward routing rule in CUC, the phones would still ring. If you are talking ab...