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TomMar1
‎07-29-2021

Beginner
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5 Accepted Solution
100 Helpful Vote
50 Replies
1 Accepted Solution
30 Helpful Vote
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10 Helpful Vote
1 Helpful Vote
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Stats
Member since ‎06-22-2016
148
Posts
180
Helpful
5
Solutions

Re: Jabber Auto Update for Windows failure

Created by in Collaboration Applications
07-29-2021
07-29-2021
In case anyone in following along, TAC is able to replicate the problem. They are unable to explain ...

Re: UCCX 12.5 agent is set to talking even when call ends

Created by in Contact Center
07-22-2021
07-22-2021
We have had the most success using Edge, it seems that newer version of FireFox and Chrome have remo...

Re: Cisco Jabber Audio Issues

Created by in IP Telephony and Phones
07-22-2021
07-22-2021
1 make sure they are not using Jabber via remote audio. I have found that running Jabber on a PC tha...

Re: Jabber Auto Update for Windows failure

Created by in Collaboration Applications
07-22-2021
07-22-2021
Has anyone else running v14.0.0 tried to offer 14.0.1 via On Prem automatic update? That seems to be...

Jabber Auto Update for Windows failure

Created by in Collaboration Applications
07-19-2021
07-19-2021
I had my auto update server for 14.0.0 working without issue. I upgraded the .xml file and loaded th...

Re: UCCX 9 "Time of Day" Time Ranges

Created by in Contact Center
07-09-2021
07-09-2021
@Anthony Holloway I do not seem to be able to create a Session variable of Date type. I think I unde...

Re: UCCX 9 "Time of Day" Time Ranges

Created by in Contact Center
07-08-2021
07-08-2021
@Anthony Holloway Thank you Anthony. I will try my best to work through this on my own. But I will p...

Re: Finesse Log Monitoring

Created by in Contact Center
07-07-2021
07-07-2021
That would be best to run a, agent report from CUIC. RTMT Log/Trace files are typically used for tro...

Re: UCCX 9 "Time of Day" Time Ranges

Created by in Contact Center
07-06-2021
07-06-2021
My concern would be that every additional over queue threshold call would trigger the email as oppos...

Re: UCCX 9 "Time of Day" Time Ranges

Created by in Contact Center
07-06-2021
07-06-2021
Old thread, I know but good details here and I think this starts me in the right direction.Here is w...

Re: Filter Remote Destination Calls

Created by in IP Telephony and Phones
07-06-2021
07-06-2021
Thank you, that is the piece I was missing, the access list(s) and the filters.

Re: Filter Remote Destination Calls

Created by in IP Telephony and Phones
07-02-2021
07-02-2021
I am getting an invalid access list pop up. I am not sure where to configure the access list for the...

Re: Filter Remote Destination Calls

Created by in IP Telephony and Phones
07-02-2021
07-02-2021
Where am I able to create those ring schedules or rules? When I select those bullets there are no op...

Filter Remote Destination Calls

Created by in IP Telephony and Phones
07-02-2021
07-02-2021
I was wondering if it is possible to only send internal/on net calls to a remote destination profile...

Re: CUCM Upgrade from 11.5 to 12.5

Created by in IP Telephony and Phones
06-30-2021
06-30-2021
Check this doc https://www.cisco.com/web/software/282204704/18582/ciscocm.enable-sha512sum-2021-sign...
Public Statistics
Date Registered ‎06-22-2016 08:50 AM
Date Last Visited ‎07-29-2021 08:39 PM
Total Messages Posted 148
Total Helpful Votes Received 180
Helpful Votes Given To