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- About Juan Ramos
Juan Ramos
Cisco Employee
Passionate about innovation and quality customer service, Juan is an information technology and services professional and a Senior Escalation Engineer with Cisco. With over ten years of experience in his field, Juan is well-versed in using his skills in data analysis and presentation to identify improvements and translate them into increased business profit and success.
Passionate about innovation and quality customer service, Juan is an information technology and services professional and a Senior Escalation Engineer with Cisco. With over ten years of experience in his field, Juan is well-versed in using his skills in data analysis and presentation to identify improvements and translate them into increased business profit and s
Recent Badges
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Member since
08-16-2006
31
Posts
25
Helpful
3
Solutions
04-05-2017
08:30 AM
Martin,
As Edan has submitted your request to the Security Hub, please be sure to let the Web-help team know your contract number associated with any one of these products:
AsyncOS for Web
Cloud Web Security
NGFW and other services
Your CCO ID may not be correctly linked which is preventing you from submitting your request.
Juan
... View more
07-24-2015
02:35 PM
I manually submitted your domain as a Personal Site since we do not have 'Blog' or 'Blogging' as its own URL category.
... View more
07-24-2015
11:10 AM
I checked your site against www.senderbase.org and found that the IP address linked to your site is blacklisted. The details do not seem to stem from your domain but from another domain tied to that IP address (your domain is one of over 400 tied to that IP address). I hope this helps.
... View more
Created by
Juan Ramos
in Security Videos
in Security Videos
02-10-2015
04:20 AM
02-10-2015
04:20 AM
Cloud Web Security How to Switch Primary/Secondary Towers
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Labels:
02-03-2015
07:43 AM
Michael, The newest version of the Cisco AnyConnect client is not yet available on the ScanCenter. As I work with my team to make this available on the CWS portal, customers will have to download directly from CCO http://www.cisco.com/c/en/us/support/security/anyconnect-vpn-client/tsd-products-support-general-information.html Thanks, Juan
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Created by
Juan Ramos
in Security Videos
in Security Videos
12-05-2014
08:04 AM
12-05-2014
08:04 AM
Presented by Sagar and Juan. This tutorial covers the steps to enable ScanCenter to host your PAC files on the cloud. It also covers, in small detail, some caveats involved during configuration and deployment.
November 2014
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Labels:
Created by
Juan Ramos
in Security Videos
in Security Videos
09-11-2014
10:22 AM
09-11-2014
10:22 AM
Presented by Sagar and Juan. This tutorial covers the steps to enable performance monitoring on the CWS standalone connector. It also covers, in small detail, some of the preliminary work CWS engineers perform to prepare the data for analysis. September 2014
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Labels:
Created by
Juan Ramos
in Security Videos
in Security Videos
08-28-2014
12:33 PM
08-28-2014
12:33 PM
Presented in August 2014 by John Hayes and Juan Ramos.
This tutorial covers the following steps to upgrade your Standalone Cloud Web Security Connector:
Download latest connector software
Backup agent.properties configuration file
Uninstall Connector software
Delete Connector directory
Install Connector software
Compare agent.properties backup to newly installed file
Restart Connector Service
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Labels:
Created by
Juan Ramos
in Security Videos
in Security Videos
07-25-2014
05:59 AM
07-25-2014
05:59 AM
Presented by Simon and Juan.
Security Hub was previously only available to Web Security Appliance and ASA-CX customers to request URL category changes or additions for web sites.
With your CCO login, SecurityHub will perform the following tasks:
-Lookup and Submit URL's -Check status of Submitted URL's
You can also view the submissions from other CCOID logins associated with your Contract ID.
... View more
- Tags:
- category
- change
- cloud
- cloud web security
- cws
- hub
- juan
- juaramos
- request
- scansafe
- security
- securityhub
- simon
- url
Labels:
03-13-2014
09:40 AM
Thanks Joe, I have to update the whitepaper link; I will share the new values that will be presented at Cisco Live! Best regards, Juan Ramos TAC Escalation Engineer Cisco Cloud Web Security Americas
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Created by
Juan Ramos
in Security Videos
in Security Videos
03-04-2014
06:08 AM
03-04-2014
06:08 AM
Presented by Sree and Juan.
You can now add custom headers to specific outgoing transactions to request special handling of your outgoing request by specific domains.
For example, if you have a relationship with YouTube for Schools, you can use a custom header to identify transaction requests to YouTube.com as coming from your network and requiring special handling.
Chapter 3 of the ScanCenter User Guide describes unsupported custom headers
Section entitled "Configuring Custom Headers"
http://tools.cisco.com/squish/6aEc4A
... View more
Labels:
Created by
Juan Ramos
in Cloud Security
in Cloud Security
12-04-2013
06:04 AM
12-04-2013
06:04 AM
Not the expert on ISR G2 but have you considered Port to Application Mapping (PAM)? Something like ip port-map https port tcp 45681 where 45681 is an additional port to consider for HTTPS. source - http://tinyurl.com/75jyb
... View more
02-15-2013
08:08 AM
Web Based Reputation Score is just that...a reputation. We provide a higher score for more trusted sites and a lower score for sites demonstrating malicious behavior. Generally the neutral range of sites includes scores like -3.5, 0, and +4 so we are still scanning those sites for security threats and updating our databases frequently. The fact that the site is assigned to a category touches upon the Cisco IronPort Web Usage Controls feature which is independent of the WBRS. Be that as it may, you can create an access policy that blocks only against ART sites with a score of 0 to block using the settings in the URL Category and Web Based Reputation sliders for that Access Policy. However, I would not recommend it because of the explanation above unless it is affecting critical applications. Setting a policy to ALLOW should still report our data for that URL.
... View more
Created by
Juan Ramos
in Web Security
in Web Security
02-15-2013
07:58 AM
02-15-2013
07:58 AM
"05/Oct/2012:10:17:00 +0200" 2152 NONE - 10.0.0.1 NONE 504 0 GET http://www.cisco.com/index.html - ALLOW_CUSTOMCAT_11-Intranet_Access-Intranet_Access_RD-NONE-NONE-NONE-Intranet "Intranet" -
... View more
04-05-2017
Martin, As Edan has submitted your request to the Security Hub, please
be sure to let the Web-help t...
07-24-2015
I manually submitted your domain as a Personal Site since we do not have
'Blog' or 'Blogging' as its...
07-24-2015
I checked your site against www.senderbase.org and found that the IP
address linked to your site is ...
Created by
Juan Ramos
in Security Videos
02-10-2015
02-10-2015
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-hmYn...
02-03-2015
Michael,The newest version of the Cisco AnyConnect client is not yet
available on the ScanCenter.As ...
12-05-2014
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-U5OX...
Created by
Juan Ramos
in Security Videos
09-11-2014
09-11-2014
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-I5N3...
Created by
Juan Ramos
in Security Videos
08-28-2014
08-28-2014
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-81NX...
Created by
Juan Ramos
in Security Videos
07-25-2014
07-25-2014
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-VyM3...
03-13-2014
Thanks Joe,I have to update the whitepaper link; I will share the new
values that will be presented ...
Created by
Juan Ramos
in Security Videos
03-04-2014
03-04-2014
LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/',
'lia-vid-kyMn...
Created by
Juan Ramos
in Cloud Security
12-04-2013
12-04-2013
Not the expert on ISR G2 but have you considered Port to Application
Mapping (PAM)?Something likeip ...
02-15-2013
Web Based Reputation Score is just that...a reputation.We provide a
higher score for more trusted si...
Public Statistics
| Date Registered | 08-16-2006 08:11 AM |
| Date Last Visited | 09-19-2018 06:55 AM |
| Total Messages Posted | 31 |
| Total Helpful Votes Received | 25 |
Helpful Votes From
