Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello, We are using cisco MS dynamics connector with Webex Contact Center. We want to download the call recording from Contact Center and insert it MS Dynamics CRM. I am not able to find the Call recording APIs for download. Can someone point me to r...
Thanks !! I am looking for call recording download API. I want to integrate CRM with Webex contact center. Is it possible to fetch call recording from Webex CC and show them in CRM ? Thanks