A customer of mine tries to grant me access to his SNTC but is not able to. The error message is: If the checkbox for the role is not selectable the user is not a reseller of any of your company's Smart Net Total Care contracts and cannot be register...

I am trying to register a Cisco account for SNTC services, but when I click on the registration button it tells me the following legend. Your user profile does not have a complete address. Update your Cisco account profile with the full address. Afte...

Buen día, realice una instalación de SNTC sobre un hypervisor de Microsoft (Hyper-V) con base en el siguiente documento:   https://www.google.com.mx/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=2ahUKEwjur-6zoOHgAhVGja0KHX2qAvEQFjAAegQICRAC&url=https%...