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Hi,
Is it possible to use the SNTC Collector and upload data to the Smartnet Total Care portal when the actual service contract is based on CX support and not SNT support?
Hi Cisco,
I have the same problem after upgrading to 2.7.3.1 from 2.7.2.5.
Upload fails with reason: The tail-end gateway is not registered yet.
Possibly due to CSCvh60290.
But. I also have a problem that I´m not able to replace the entitelment c...
Hi,
I have upgraded my collector from 2.7.2.5 to 2.7.3.1. (GUI upgrade).
The upgrade itself seems to have worked.
But when I log in to the GUI I end up in the intial configuration wizard. And it looks like my settings has been lost. GUI/SSH user a...
Hi,
I work for a Cisco partner. And we have recently changed our company name, and email domain. We are reselling Cisco SNTC (and PSS) services to our end customers.
We have the correct (new) company name in the Services portal (Cisco Services Conn...
Hi Suchita,
That sounds great. I discovered today the same problem with another one of our SNTC customers.
Where we need access to the customers SNTC portal.
If there are anyone in the CSAM team that could contact me regarding this.
I really woul...
