We also have the same issue extending HDMI from both the RK plus and the RK pro to our displays. We are using Crestron HD-EXT3_C extender sets and have had continual but in consistent failure to pass video. These extenders have been rock solid reli...
I had 16 of them show up without them. This is a huge miss on Cisco's part . $28k for a codec and you can't send $5 in parts needed to make it work? To an integrator this makes the endpoint almost unusable out of the box. We are now scrambling to f...
I have this issue as well and am wondering if it is the LED room lighting. everything else I've tried has led to no positive results. were you ever able to solve it or narrowdown the cause?
Thanks
JH
The Kickstand removal is kind of a PITA but it can be done. remove the 2 rubber feet and expose 2 screws. remove themput something smaller thru the screw hole and push the front glass out just enough to slip a credit card between the glass and the b...
