Software applications such as Cisco Unified Communications Manager have the level of services knows as SWSS (Software Support Service) with the service type of ECMU or PSBU being the most popular choices. The SWSS service is sold based on the licens...
It is just one step. Activate the UCSS that was purchased and there is nothing else you need to do. If you require any software upgrades, this can be accomplished via PUT. Thanks,John
When selecting cloud, IM and Presence in CUWL, you need to select CUCIConnect. CIPC can only be in one section, and that section has to be on-premise to ensure each user only selects one client option. If you need both CIPC and CUCIConnect, then you...
When selecting an on-premise IM / Presence solution, the CUWL user is allowed to choose between CUPC or CIPC. Each user is allowed one of these clients, not one of each per user. Having it under Soft Client Options, many customers were choosing bot...
