Hi,We need to create an IVR script for a client to retreive information from an Oracle DB to compare the information received from the caller through IVR menus with the info in the DB ( like PIN numbers etc.). I can see that by enabling the IVR optio...

Hi,Our client has a Unity Express ver 7.0.1 integrated with Callmanager. They have a General Delivery Mailbox of which they want to change the greeting.They can reach the GDM from the voicemail menus but they do not have the option to rerecord. They ...

Hi,One of our customers has a stalker and they have asked from the telco to send the Calling Line ID for the mobile calls which are normally blocked by the calling person. When these calls are to a Callmanager user, they cannot see the caller ID as e...

Hi,I need to add a CUBE to terminate the SIP PSTN trunks in an existing environment. They have CVP 4.1 but will be upgraded to 7.x before the CUBE deployement. I will use a 3945 with IOS 15.001. They have a gatekeeper for call routing.I want to know ...