Thank you, but can you please tell me what the process is? Where do I go to transfer it?Is it done via LOA? Is it done on the SNTC portal? Is it done thought Cisco PAM/AM? Do I go to Service Contract Updates and change Bill to id? etc.Thank you.
Yes, the Smartnet was purchased by the OSM/Authorized reseller who is now showing as a contract owner. Can that be transferred to the end user so the end user will be the contract owner? Thank you so much!
