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turn off the MS Exchange IMAP4. This is the service that allows you to listen message via Outlook.You can find more information on how IMAP works here:http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper0900aecd8031c947.shtml
Go to CCM Admin->Cisco CallManager Service Ability->Tools->Control center and restart the TCD service and CTI service from all servers in the cluster. After restarting the service, people logged in will receive an error, they will need to log back i...
These issues are most of the time due to SQL not running properly. As explained on case before. Check that the SQLSERVERAGENT is running properly and you don't have suspect databases.
Have you verify if you have the SQLSERVERAGENT running? Also verify that you don't have the database set to suspect. Verify that the correct authentication is set on SQL and you have proper permissions.
