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We are running Cisco Unity Connection 9.2.1 and when external callers try and leave a message the call ends after 60 secs. We have CUBE IOS Version Denali 16.2.1. In Unity the maximum message length is set to 300 secs but that does not seem to make...
So we are having an issue where when a Sprint customer calls in to our UCCX AA they have 2 options (ENG or SP) those options work fine, no problems. But once the customer is in a sub menu the first DTMF digit does not register and only registers on...
I was going through some of our SIP debug messages and I came across this:(I have taken out our IP address for privacy reasons)Received: SIP/2.0 200 Rawr!! Via: SIP/2.0/UDP X.X.X.X:5060;branch=z9hG4bK2F69AB6D2 From: <sip:X.X.X.X>;tag=62BED4B8-1FD1 To...
This issue has been resolved.
The solution was to enter the command 'voice-class sip dtmf-relay force rtp-nte' under dial-peer voice 200 voip which is our dial-peer for CUCM. That is a hidden command and will not show up as an option in the IOS. Bu...
Here is another solution for a very similar problem on CUBE:
What is happening is the called leg is not sending any RTP packets but the RTCP report interval is still running and if it does not detect anything for the configured amount of time it wil...
What is happening is the called leg is not sending any RTP packets but the RTCP report interval is still running and if it does not detect anything for the configured amount of time it will end the call, which is why the calls were dropping after onl...
We have not as of yet. I have been working with Cisco TAC for some time now (3 months) We have tried many different things I will list some of the things that we have tried in hopes that one of these might be a solution for you. Next I am going to...
Yeah you are probably right, since it is customizable the vendor could be manipulating that field. I'm going to look more closely at these SIP messages and see if I can find out why they might add that into the 200 response code.Thanks for your help...