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Can anyone explain how to get the CAD Agent Call Log Display to display in Finesse 10.6(1) as a gadget? We are using UCCX 10.6.1.11001-31. I have tried copying the HTML and the XML link into finesse desktop layout but I get an error message "There ...
This is a Custom Stock Report that I have created. I have checked all the permissions/security and all appears to be ok. This is a Permalink within Finesse. Not sure which Permalink to include...html or xml? Does it matter?Any thoughts?
