Unfortunately neither of those links will load for me, although that could be an issue with our work firewall.

Well, Skype did until Microsoft deprecated it. I don't see how this comparison is relevant, however, unless you're suggesting that the apparent lack of competition on this front means no effort ought to be put forth to improve the Cisco product. I ag...

This doesn't seem to be fixed yet, at least not on 12.9.2...

Are you seriously saying "well, the worst chat program on the planet does the same thing?" That is not the standard by which you want to be measured.  How about "re-order rooms and they stay where you left them?" How about "Right click -> Sort alphab...

Yes, this is massive. Working in an active environment you can't have the windows constantly changing position, it's an organizational nightmare.