For Activation evalutaion CUCME Featues use below command.     Router#show license all ........ StoreIndex: 1 Feature: uck9 Version: 1.0 License Type: EvalRightToUse License State: Not in Use, EULA not accepted Evaluation total period: 8 weeks 4 days Evaluation period left: 8 weeks 4 days Period used: 0 minute 0 second License Count: Non-Counted License Priority: None     For Reference • Use below commands to activate the evaluation uc feature o license boot module <routermodel>  technology-package uck9 o reload       For Smart Licensing refer below   On the Unified CME router, you need to ensure that the call home feature is not disabled. Also, Smart Licensing feature should be enabled at the router using the CLI command   license smart enable   . Use the   no   form of the command to disable smart licensing. For more information on configuring Smart Licensing in your router, see   Software Activation Configuration Guide, Cisco IOS Release 15M&T. Once the smart license is enabled and the router is not yet registered with CSSM, the device enters an evaluation period of 90 days. You can register the router to CSSM with the token ID. To register the device (Unified CME router) with CSSM, use the CLI command license smart register idtoken   . For information on registering the device with CSSM, see   Software Activation Configuration Guide.   *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

1) Try the Dialled Number ANalyser and Paste the Output Here. Follow below link for same for DNA Details https://www.youtube.com/watch?v=0eYO90kC7F0 *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

I think the call is going to PSNT but the called or calling number is modified incorrectly. Please, collect logs form VOice gateway. Collect debug ccsip messages if it is SIP trunk *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

We can create multiple Remote destinations with EaC. *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

1) Do you have Unity Connection can use the Cisco Unity Connection System to configure IVR and AA . *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

It will support 10 devices per user. Enhanced Plus UCL will support 2 devices. *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

1) The phone will get time from CUCM & CUCM will Get Timing from NTP. So to fix the issue you have to make sure CUCM is getting the correct time from NTP. 2) Do an SSH Session to CUCM and execute below command to check utils ntp status *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

Dear Andrew,   The problem with your file is it is TAB Delimited .txt file.  You have to have Comma Delimited CSV File.   1) When you download file form CUCM It will be Comma Delimited .txt file as the below     2) When you open the file you have to choose comma as Delimiter in Excel.  Make the required changes.   3) But when you save the file you have to Use Save As and Select CSV ( Command delimited) . and not use the default .txt format    DON't USE THIS DEFAULT         USE THIS CSV FORMAT     And if this help Please don't forget to rate helpful post; Mark "Accept as a Solution" if the issue is resolved.   Thanks, Haris   ... View more

1) Yes, you are correct. Also, remember that the pattern in Line and Device CSS should be exact same for Line Partition to take precedence. "The digit analysis process looks through every partition in a calling search space for the best match. The order of the partitions that are listed in the calling search space serves only to break ties when equally good matches occur in two different partitions." So Logic is 1) Best Match 2) If Tie then uses the order of Partition to break the tie. *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

1) Is there any firewall in the path, then make sure SCCP & SIP Inspection is turned off in firewall. 2) Enable below logs on CUCME and share the output to further troubleshoot. debug ccsip messages *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

As per the guide it is just upper license limit. You can purchase the required number of SRST licenses and register in Smart Account. No The license limit on Unified SRST is restricted by the maximum platform limit defined for the Unified SRST router (a cumulative sum of phones configured under max-pool and max-ephone). https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/admin/sccp_sip_srst/configuration/guide/SCCP_and_SIP_SRST_Admin_Guide/srst_sip_isr4000.html *** Please rate helpful post; Mark "Accept as a Solution" if applicable Thanks, Haris ... View more

Here you go Refer the section "Supported Tasks for Applications and Versions " in guide https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pcdadmin/12_5_1/cucm_b_pcd-admin-guide_126.pdf Thanks, Haris ... View more