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HARIS_HUSSAIN
‎11-13-2020
Rising star
UC Engineer with overall 8+ years of experience in managing design, deployment and troubleshooting of Enterprise collaboration based networks in corporate environment. Currently working at Intertec Systems LLC, Dubai UAE. CCIE Collaboration #41485
Awards
1
Cisco Designated VIPs 2020 IP Telephony Contact Center
1
Spotlight Awards English Community Questions Answered Award, April 2019
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Member since ‎01-27-2015
846
Posts
877
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96
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Certifications
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

UCCX Upgrade from 11.5 to 11.6 Needs Licnese rehost

Created by in Contact Center
04-23-2020
04-23-2020
We are planning to upgrade UCCX from 11.5 to 11.6. Does this need license rehost? Note:- We are not ...

Re: Certificate Extensions required for various UC certs

Created by in IP Telephony and Phones
12-14-2019
12-14-2019
Do we have any updated information on this now?Can Any One Help Here.I can see below video which say...

Re: IVR with Only CUCM (?)

Created by in IP Telephony and Phones
10-23-2019
10-23-2019
Dear TrickTrick,1) You one another option of using BACD Script in Voice Gateway.So if your call is c...

Re: Unity connection publisher move from one DC to another

Created by in IP Telephony and Phones
10-23-2019
10-23-2019
I think you mean New Users or other configurations you add while the publisher is down.All the funct...

Re: Modifying Default Credential Policy Credentials

Created by in IP Telephony and Phones
10-23-2019
10-23-2019
1) Try to Change the Users to Local User, then add the Users via BAT. Later Resynch the LDAP the use...

Re: CUCXN Backups Fail

Created by in IP Telephony and Phones
10-23-2019
10-23-2019
I would suggest restarting Master and Local Agent on Unity Publisher and restart Local Agent only on...

Re: VOIP dial peer won't strip digits

Created by in IP Telephony and Phones
10-23-2019
10-23-2019
Do a Debug ccsip messages for the flow and check if you are getting the calling number.*** Please ra...

Re: Need Help on CUIC Standalone Report Customization

Created by in Contact Center
10-13-2019
10-13-2019
Dear Experts,Any Workaround on this, Can we Customize the Stored Procedures in CUIC StandAlone.Thank...

Re: How to transfer Speed Dials from one phone to another

Created by in IP Telephony and Phones
10-13-2019
10-13-2019
1) You can use the BAT. You have to create a Profile & add all the required Speed dial to the profil...

Re: missed calls comming to hunt number

Created by in IP Telephony and Phones
10-13-2019
10-13-2019
1) As described by Mason , You have to enable the CDR Log Call with Zero Duration Flag to true and u...

Re: How to login UCCX application ie web gui using CUCM application user

Created by in IP Telephony and Phones
10-13-2019
10-13-2019
1) I think the Primary app-admin account which you are referring to is not the CUCM Admin account bu...

Re: Need Help on CUIC Standalone Report Customization

Created by in Contact Center
10-07-2019
10-07-2019
I do have a StandAlone CUIC Server Installed for this. But not sure how to achieve this

Need Help on CUIC Standalone Report Customization

Created by in Contact Center
10-05-2019
10-05-2019
With UCCX v 12.0 Cisco Has Changed the way Reason Code is displayed in reports. Previously Codes wer...

UCCX CUIC Filter Calls based on ANI or Dial led Number

Created by in Contact Center
07-16-2019
07-16-2019
We have UCCX 10.6 and in CCDR Data Report we want to add a filter based on Calling or Called Number....

Re: INSTALL CME 12 IN ROUTER ISR4321/K9

Created by in IP Telephony and Phones
07-05-2019
07-05-2019
For Activation evalutaion CUCME Featues use below command. Router#show license all........StoreIndex...
Public Statistics
Date Registered ‎01-27-2015 11:00 PM
Date Last Visited ‎11-13-2020 12:03 AM
Total Messages Posted 846
Total Helpful Votes Received 877
Helpful Votes Given To
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Awards
Cisco Designated VIPs
2020 IP Telephony Contact Center
Community Spotlight Award
English Community Questions Answered Award, April 2019