eschroederJH
Beginner
Beginner
Member since ‎04-02-2018
‎04-20-2022

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  • 7 Posts
  • 1 Solutions
  • 30 Helpful votes Given
  • 20 Helpful votes Received
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I've got a current deployment where we have a UCCX cluster configured with inbound agent screen pops triggered by UUI data that comes in with calls to an ISDN gateway. The ISDN gateway has a TCL script on the inbound dialpeer - the script uses GTD in...
I have created a configuration script to reskill agents based on need. The script collects credentials from the user, which are passed to the CCX REST API. I tested the API calls with Postman and then set up the script with Powershell. This script wo...
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Member Since ‎04-02-2018 12:16 PM
Date Last Visited ‎04-20-2022 12:20 AM
Posts 7
Total Helpful Votes Received 20