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Hi, We have Finesse 12.5 newly installed. Able to log into CFadmin(https://<FQDN>:8445/cfadmin) and do all the configurations. There is a successful connection established between Finesse, CTI server and AWDB. But when I try to log into Finesse agent...
Hi Kavle, Could you please explain the requirement in detail. If you are trying to send the calls to Unity from ICM script, you can try the following.ICM Script.1. Use microapp to get the extension.2. set the collected extension to Label Node.3. You ...
Hi Karthik, Did you find the cause of the issue by any chance. I have a similar issue. Did a Fresh install of Finesse 12.5. The Cfadmin page loads good and I am able to successfully connect to AWDB. The problem is only with the Finesse desktop page. ...
