About maryamsharifi

maryamsharifi · 04-20-2016

Hello,After changing the GateWay configuration on the Pre-Production environment We have some issue for transferring the call to the external phone number by CVP:We have 2 GateWay ( one is connected to T2, another one only VXML), there is a Call Stud...

maryamsharifi · 06-18-2015

Hi, We have some issue on the Call.CallerEnterdDigits Variable , it comes empty after eache "Run External Script Properties" noed in the ICM scripts.N.B : We are on UCCE9.0 and we using the CVP. Do you ahve any idea to fix this issue? Many Thanks,...

maryamsharifi · 04-26-2016

Hi Chintan, Thanks a lot for your help, after adding the dial-peer the transfer works well. Regards, Maryam

maryamsharifi · 04-25-2016

Hi Chintan, 0617xxxxxx is the external phone number ( could be client or any external phone number), so are you sure that we should set the Dial-peer on VXMLGW for each external phone number? if yes the VXML GW configuration should changed systemati...

maryamsharifi · 04-21-2016

Call flow is: mobile phone à Ingress gateway (E1) à CUSP à CVP (Call studio script with a bridge transfer) à VXML gateway. And then it’s not going further with a VXML error. Before we had on gateway for incoming/outgoing calls (E1) AND VXML. Now we...

maryamsharifi · 04-20-2016

Hi Chintan, Please find here the log and gateway config (Test call was made at 15/04/2016 at 4:35PM) The number we are trying to transfer is 0617834505. Thanks for your help Maryam

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Problem with Transfer Element for performing Bridge transfer ?

Call.CallerEnterdDigits Variable is empty after "Run External Script Properties" Noeud ( UCCE9, with CVP)

Hi Chintan,

Hi Chintan,

Call flow is: mobile phone à

Hi Chintan,