Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Dear all,my Jabber application crashs sometimes. Unfortunately this happens several times a day. Sometimes even several times an hour.The crashs are not not reproducible. Sometimes it crahes during the use of MS Teams and sometimes just in idle mode....
Unfortunately there is nothing new. The bug seems to be fixed in Version 14 and above as mentioned in the bug report. However, we cannot install version 14 in our environment so there is no solution at all...
So now I have 12.9(6) running. Having a try with the procedure in the bug CSCvy06023 it seems that this is fixed in 12.9(6). Unfortunately there is still the same issue on my machine (and on different machines from some colleagues). So maybe I get ou...
Hello @Andrew Skelly,thank you very much for the update. Looking at Release Notes for Cisco Jabber 12.9 - What's New in Release 12.9 [Cisco Jabber for Windows] - Cisco I can only see version 12.9(6) for Mac and Android. Is there also a version 12.9(6...
Crash Dump Analysis was already done as you can read in the first post. The dump is attached so I wonder what you are missing here? The cache was cleared a few times by our it service. So this is unfortunately not a working solution. As stated in the...
