About Andrew Skelly

Andrew Skelly · 06-01-2023

Ran in to an interesting issue this AM. Have two different users, on different CUCM clusters (both running 12.5 SU5), with an 8865 phone (both running sip8845_65.14-0-1-0001-135), that started getting a message on their phone when they attempt to ma...

Andrew Skelly · 07-24-2019

Has anybody encountered an issue where your 88XX (specifically 8851) phones have randomly exhibited off-hook/on-hook tendencies? Over the past year we have had upwards of 250+ phones randomly go off-hook then on-hook in less than a second, sometimes...

Andrew Skelly · 04-03-2012

I'm trying to put a piece of logic into a script that compares a customer entered value (string variable) against a static value (100000000). The logic I have looks like this:If (valueEntered > "10000000") thenHowever almost any value entered return...

Andrew Skelly · 04-01-2012

UCCX 7.0Collecting ABA/Routing number from customer and reading back to them in a generated prompt:generator type - numberconstructor type - number, play full (false)It is then read to the customer via an Explicit Confirmation. However the playback ...

Andrew Skelly · 03-27-2012

Looking to export a list of those users in UCCX that have supervisor rights, so I can have the management team clean up their users.Seems simple enough, but haven't found a way to do this yet.

Andrew Skelly · 09-29-2023

I know this is an old post, but one-way audio issues could also be due to an expired cert on the phone. The 79XX phones, which your screenshot shows, only have a 10 year cert on them. Depending on your network you might need to disable dot1x on the...

Andrew Skelly · 09-29-2023

Have you tried capturing PCAP from the offending subscriber?

Andrew Skelly · 06-01-2023

What does the port show on the switch when the phone is connected, when the laptop is connected, and when the laptop is connected to the phone?

Andrew Skelly · 06-01-2023

To the best of my knowledge you can't. You will need to download a copy of Jabber from Cisco and install it on each computer/laptop you want it on.

Andrew Skelly · 06-01-2023

We are using a similar setup and it is working with no issues.Hunt Pilot - Hunt List w/ 1 line group - Line group (broadcast w/ 20 second RNA Reversion) with 6 DNs2 of the DNs are on the same cluster and those DNs have SNR on them to cell phones (no ...

Member Since	‎11-03-2010 08:45 AM
Date Last Visited	‎09-29-2023 12:18 PM
Posts	491
Total Helpful Votes Received	526

User Statistics

User Activity

Your deployment is out of licensing, please contact your administrator

88XX offhook/onhook issues

Value comparison in UCCX 7 script

Play leading zero in generated prompt`

UCCX list of supervisors

Re: No audio when making and receiving calls.

Re: RTMT Phone Summary shows many failed registration attempts

Re: Cisco Phones

Re: Run report of Jabber versions plus device name

Re: SNR not working with hunt group