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About Help Desk
03-14-2019
Help Desk
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01-11-2011
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BACD and hold times for Call Queue
Created by
Help Desk
in
Voice Systems
01-15-2013
01-15-2013
Hi Everyone,Is it possible to include hold times/wait times for BACD call queues? Also, anyone run i...
Cisco 9971 SIP Phones No Video
Created by
Help Desk
in
Voice Systems
12-03-2012
12-03-2012
Hi There,We have a UC560 running 8.6.1 and have some 9971's we are testing video calling with. When ...
CCA 3.2.2 Software Pack 8.6.1 and Windows 8
Created by
Help Desk
in
Voice Systems
11-30-2012
11-30-2012
Hi there,Anyone done this upgrade with Windows 8? We completed the upgrade successfully and everythi...
Cisco 9971 programming limitations Cisco UC560 8.6.1
Created by
Help Desk
in
Voice Systems
11-26-2012
11-26-2012
I logged in via CLI (Running SW 8.6) and there is no ephone-dn for the SIP Phones. So i imagine that...
Cisco 9971 programming limitations Cisco UC560 8.6.1
Created by
Help Desk
in
Voice Systems
11-26-2012
11-26-2012
Yes i agree as we currently use 7975's and are very happy with them. We would like to use this so we...
Cisco 9971 programming limitations Cisco UC560 8.6.1
Created by
Help Desk
in
Voice Systems
11-26-2012
11-26-2012
Hi there,We are trying to utilize these 9971's at our office for R&D Purposes, but we are running in...
Re: Best way to accomplish this configuration UC540
Created by
Help Desk
in
Voice Systems
08-09-2012
08-09-2012
Do you think it would be possible to have it do the following:AA plays transfers to blast group, if ...
Best way to accomplish this configuration UC540
Created by
Help Desk
in
Voice Systems
08-08-2012
08-08-2012
Hi there,Customer wants all calls to main DID to go to a prompt and automatically transfer to a blas...
Time Zone correct but phones show 3 hours ahead...
Created by
Help Desk
in
Voice Systems
06-04-2012
06-04-2012
Hi there,I think there is a bug in the new version of CCA (3.2.1). Scenario is:Cisco UC560 and 20+ 7...
Prevent users from having to dial area code for out of market numbers...
Created by
Help Desk
in
Voice Systems
05-23-2012
05-23-2012
Hi there,The situation:UC560 in corporate office with 525G2's connected via MPLS in another location...
SPA 509G audio drop but not phone call.
Created by
Help Desk
in
Voice Systems
05-10-2012
05-10-2012
Yes but they need to see it happen. As it seems like it is phone specific, I am going to replace the...
SPA 509G audio drop but not phone call.
Created by
Help Desk
in
Voice Systems
05-09-2012
05-09-2012
Hi All,Site is:UC560 with Dual PRI -Only one user with a 509G will be on a call and the audio is dro...
Cisco UC560 Time changes upon reboot.
Created by
Help Desk
in
Voice Systems
04-30-2012
04-30-2012
Hi Everyone,Cisco UC560 on Software Pack 8.2; I have an issue where I reboot the system, and the tim...
Cisco UC Multisite via MPLS...
Created by
Help Desk
in
Voice Systems
04-20-2012
04-20-2012
Hi All,So here is the scenario:Customer has multiple sites (6 to be exact). The main site is going t...
Re: Cisco 9900 IP Phone Feature Questions:
Created by
Help Desk
in
Unified Communications Infrastructure
04-19-2012
04-19-2012
Questions regarding this:- So the 9971 will be supported on UC500 Series Platform correct?- In the n...
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Public Statistics
Date Registered
01-11-2011
04:13 PM
Date Last Visited
03-14-2019
11:42 PM
Total Messages Posted
43