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Dear all, There are 2 Access Points model 9166D1-ROW registered in a Cisco Catalyst 9800-CL Wireless Controller firmware 17.12.3. These APs looks like that are not emitting 5Ghz signal because no devices connect in 5Ghz frequency the devices connec...
Hello All, I have an environment with 4 Access Points model C9120AXI-A registered in a Cisco Catalyst 9800-CL Wireless Controller firmware 17.12.3 and these APs are with software version 17.12.3.31. For these APs I disabled the frequency 2.4Ghz keepi...
Deal All, I would like your help regarding a problem that has been going on for a long time. Many users at the company have complained that the WiFi connection on their laptop drops several times during the day. I have been monitoring some of t...
Dear colleagues, I have two switches connected via stack and automatically the bottom switch became the first and the top the second. Is there any way to invert it through commands? These switches are in production now. Will there be any impact...
Hello @Mark Elsen,Thank you for the explanation. I performed the command correctly now and the result is:Radio Info Summary:=======================Radio: 5.0GHzCarrier Set: (-RW) Brazil ( BR)Base radio MAC: C4:18:FC:23:43:00Supported Channels:There a...
Hello @Mark Elsen, Thank you for your replay. I tried apply the command show controllers dot11Radio 1 but in the WLC I couldn't find this syntaxesI work with Cisco Catalyst 9800-CL Wireless Controller. I applied the command sh ap name (AP NAME) dot11...
Hello All, Sorry the delay to reply here. I was planning to upgrade the firmware version according @Rich R suggestion but before it I decided to perform a factory reset in these APs and after this procedure the cell phones are connecting normally in...
Hello All,I was oriented to disable the option "Fast Transition" in the SSID that I have problems to try solve the wifi drops issue. Do you think that this option can be causing the issue?Is there any topic in this community relating any similar issu...