Call Manager 9 I have been told that I cannot get logs on who is calling the organisation from outside because we have a call handler. I find it hard to believe that this is true but it came from a professional so I have to accept it. I was asked to...

Cisco Call Manager 9 When we receive phone calls from an External source, they only display as External on the internal phones (7940/7911s). Some have a slightly different ringtone which I am not sure why. I have only just taken over this system but ...