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mirko.puliafito
‎08-18-2017

Beginner
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Member since ‎02-17-2010
11
Posts
5
Helpful
0
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Jabber SDK and CUVA (Desktop) Mode

Created by in Audio and Video Endpoints
03-08-2018
03-08-2018
Hi there,we need to replace CUVA with Jabber SDK. We need to have this done using CAST protocol with...

Re: Transfer Events

Created by in Contact Center
11-28-2014
11-28-2014
Thanks Gary,It worked. A bit strange to me that a calltype changes after call drop...but It works!Mi...

Re: Transfer Events

Created by in Contact Center
11-26-2014
11-26-2014
Thanks Gary,my end requirement is marking on an external system the call as closed or transferred (i...

Re: Transfer Events

Created by in Contact Center
11-25-2014
11-25-2014
I need to know that the dialog has been closed for a transfer. When I get a delete I know that a cal...

Transfer Events

Created by in Contact Center
11-19-2014
11-19-2014
Is there any way to receive and handle transfer events raised after an interaction with the bar butt...

Re: Transfer and conference Events in Javascript API

Created by in Contact Center
11-12-2014
11-12-2014
Hi Geevarghese,the example you passed me is a gadget proposing a button that generates a direct (or ...

Re: Cache on Custom Gadget

Created by in Contact Center
11-12-2014
11-12-2014
Hi,following your indication I added the nocache par on the javascript include tag in the js include...

Transfer and conference Events in Javascript API

Created by in Contact Center
11-11-2014
11-11-2014
Hi,is it possible to get transfer and conference events from the Javascript API on a custom gadget? ...

Cache on Custom Gadget

Created by in Contact Center
11-05-2014
11-05-2014
Hi,is there any alternative option for clearing the finesse server cache when deploying a new gadget...

CCX CTI protocol and SocialMiner

Created by in Developer General Discussions
09-03-2014
09-03-2014
Hi,we're using CCX CTI protocol for our customized phonebar. Is there a way we can integrate it with...
Public Statistics
Date Registered ‎02-17-2010 08:48 AM
Date Last Visited ‎08-18-2017 03:54 AM
Total Messages Posted 11
Total Helpful Votes Received 5
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