Transfer and conference Events in Javascript API

[mirko.puliafito]

Hi,

is it possible to get transfer and conference events from the Javascript API on a custom gadget? What I can see from the docs and the samples is the chance to understand when a call (dialog) is added in case of inbound or make call or closed but I'm not able to get when i'ts transferred or conferenced.

Thanks

[Geevarghese Cheria]

Hi Mirko,

   For Blind Transfer - With Finesse, the consulted agent must answer the call before the transfer or conference can be completed. I would request you to refer - Re: Setting a Call Variable using JavaScript for related information. Please find the setcallvariable.zip file attached in the url.

Thanks and Regards,

Geevarghese.

[mirko.puliafito]

Hi Geevarghese,

the example you passed me is a gadget proposing a button that generates a direct (or blind) transfer and then handles the click. The question is: how can I get the transfer events not initiated from the gadget and handle them from the gadget?

Sorry but that's not clear to me from your previous reply.

Mirko