Hi @Mike Richards - Thanks for reaching out. Yes the deadline for existing Sandbox account will be extended by a few weeks to leave time for transition after the sign-up issue is resolved.
@Edward Umansky Thanks for providing all the details. This has been raised to the technical support team. We will get back with more information on what's causing this after they have investigated this.
Hi @noelger - Thanks for reaching out. Do you have another Webex Connect tenant on Oregon site with the same email id that you are trying to use for signing-up for the new Sandbox account?