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Hi,
I am trying to CLOSE an exiting dialog with a PUT to: https://finesse_server/finesse/api/Dialog/{{dialogID}}
Body:
<Dialog>
<requestedAction>CLOSE</requestedAction>
</Dialog>
I am getting this error:
The user is not authorized to perform this ...
Hi, I am trying to get a list of Users from an external app, not inside a Finesse Gadget.I can see that only admins can do this (https://developer.cisco.com/docs/finesse/user%e2%80%94get-list/)I am using HTTP BASIC authentication, admin username and ...
Hi, I am building a 3rd party Finesse Gadget for PCCE, and adding logs to my js code I think that it is failing in this line:
containerServices = finesse.containerservices.ContainerServices.init();
What is the best way to troubleshoot?
Thanks
Hi Brinal, thanks for your answer.
This is the use case:
I am routing a new task to the agent using the CCE Task Routing API. This is done from a Web application server that I control.Now I want to end that task from the application server too.AFAI...
Thanks Brinal, I tried with supervisor credentials too, it is not working either. Here you have the response:
<ApiErrors>
<ApiError>
<ErrorType>Invalid Authorization User Specified</ErrorType>
<ErrorData>1082</ErrorData>
<ErrorMessage>The user speci...
Thank you Thomas,
the gadget loads, I can see one line of text inside the body of the xml file. Then I do:<script type="text/javascript">gadgets.HubSettings.onConnect = function () {finesse.modules.WebexMeetingsGadget.init();};</script>
And my init...