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vvazquez
Cisco Employee
Cisco Employee
Member since ‎07-08-2003
‎03-18-2025
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  • 81 Posts
  • 1 Solutions
  • 5 Helpful votes Given
  • 2 Helpful votes Received
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User Activity

Finesse Dialog API (Take Action) - CCE

02-04-2025
Hi, I am trying to CLOSE an exiting dialog with a PUT to: https://finesse_server/finesse/api/Dialog/{{dialogID}} Body: <Dialog> <requestedAction>CLOSE</requestedAction> </Dialog> I am getting this error: The user is not authorized to perform this ...

Icon for Task Routing Agent State

12-05-2024
Hi, the image used for Task Routing Agent State (in blue in the screenshot), can be changed?   Thanks

Finesse Desktop API: User—Get List (CCE)

12-02-2024
Hi, I am trying to get a list of Users from an external app, not inside a Finesse Gadget.I can see that only admins can do this (https://developer.cisco.com/docs/finesse/user%e2%80%94get-list/)I am using HTTP BASIC authentication, admin username and ...

3rd party Finesse Gadget problem with ContainerServices.init();

11-08-2024
Hi, I am building a 3rd party Finesse Gadget for PCCE, and adding logs to my js code I think that it is failing in this line: containerServices = finesse.containerservices.ContainerServices.init();   What is the best way to troubleshoot? Thanks

Webex Connect (old) developer sandbox

10-07-2024
Hi, the old Developer sandboxes, are not accessible anymore? I would like to migrate my flows to the new one.   Thanks, Victor
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Member Since ‎07-08-2003 12:34 AM
Date Last Visited ‎03-18-2025 02:34 AM
Posts 81
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