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Hi Guys,
I'm trying to create a simple dropdown on a Live-Chat Template in the Webex Connect Template section. (Tools -> Templates), however when I add a dropdown on a template it seems that the dropdown is limited to 7 options only, which makes me w...
Hello Team,I'm using IPCC 7.0(1)SR01_Build210, with CAD 6.6.1.100, this is a new install, basically when an agent gets a call the Enteprise Data in CAD does not show up, on the Supervisor Software it does not show up as well, the fields are blank all...
Hello Team,I was looking on the web and basically the UC520 FAQ and Datasheet agree that the only VWIC supported for Telephony purposes is the VWIC2-XMFT-T1/E1, but there's nothing about the old VWICs.Unfortunately I don't have the all the equipment ...
@sandiban Same topic was covered on the link below, it seems Cisco designed for bots not to get webhook notifications on a space where you have the bot and other users, only invoking the bot like @bot would get the webhook triggered(because the bot w...
Hi @shrwnaik & @Raffaele Lagana
Same topic was covered on the link below, it seems Cisco designed for bots not to get webhook notifications on a space where you have the bot and other users, only invoking the bot like @bot would get the webhook tri...
