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HiIf the voice mailbox is full then the users can delete it after accessing or listening to it. Test with a user directly on a call, as the shared vm is supported in Webex. https://help.webex.com/en-US/article/mcjd4u/Manage-a-shared-voicemail-and-inb...
Hi,Solution : A dedicated extension need to be assigned to this phone (Extension hardcode to this phone MAC address) on CUCM, after that the login prompt will not appear.