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Hello,We are currently working on passing the call cause code and call duration to a custom node/integration, with the goal of inserting this data into a database. Essentially, we're trying to capture the same type of information that is available in...
Hello, I'm trying to get the Device status information through AXL call or JTAPI call without setting the observation. I have tried getstate() however, the call is returning 0 even when the device is offline or online