We have a handful of phones that will not record call history. While we've identified fixes for it (deleting ITL files, factory reset), hoping to identify what is actually causing the issue to happen and how it can be prevented. Phones affected / fir...

Hello, Running CUCM 8.6.1 What we are trying to figure out is if there is a way for a user to dial into a conference line, and then have that line auto dial other users? For example, user 1 dials x0001 to initiate a conference call. Then x0001 auto...