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Member since ‎01-31-2022
‎02-01-2022
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Inbound call when making outbound call

01-31-2022
When one of my agents is making an outbound call, she will continue to get inbound calls from the queue.  Is there a way for her not to get any inbound calls from the queue while making an outbound phone call? Does she need to alter her availability ...
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Member Since ‎01-31-2022 12:08 PM
Date Last Visited ‎02-01-2022 08:23 AM
Posts 1
Total Helpful Votes Received 5
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