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Over the last week or so our business' Webex calling has been experiencing some rather odd events when calling outbound. About 30% of the numbers we call and reach an automated voicemail greeting, the greeting is garbled and high pitched. I have done...
I would like to upload a list of contact names and numbers that our organization's users call most often. Either using .xml or .csv format. That way the contact information would be readily available and a one-click call. I saw in the control hub whe...
We are new to Webex calling. I have setup call park groups and call park extensions. However, the "park" option it not showing up under the "more" function on the desktop Webex app. I have verified we have the latest software and and far as my resear...
That's progress I suppose. Where can I find the PIW? And thank you for the info, I'm a new admin on a new system so I'm figuring it all out along the way.
SOLVED: "Solved- ish" I found that the park option on the Webex app is only available if you are strictly using a soft phone. Since our office uses both, the park option is not available on the app. Hold, transfer, and conference options are availabl...
