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Uploading bulk contacts/ address book/ directory for Webex Calling

tami.pboms
Level 1
Level 1

I would like to upload a list of contact names and numbers that our organization's users call most often. Either using .xml or .csv format. That way the contact information would be readily available and a one-click call. I saw in the control hub where I could add virtual extensions to quickly access external numbers but I don't see that those extensions show up anywhere in the Webex app. 

 

Has anyone tried this, found a solution, or even a work around?

4 Replies 4

dtibbe
VIP
VIP

You're probably looking for organizational contacts/a company wide address book..

That's a widely known request and it is planned for this year. If you have access, check todays PIW on that topic for more details.

 

I think virtual extensions only show up in MPPs in the directory. Personally, I don't understand either why they're not in the apps

 

Another possibility is to push contacts into the Webex app (but then they're only there and it's a per user push) using the IM migration tool in CH

tami.pboms