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Hello, I have CRS 5.01 SR02 w/ HA Options. When I tried to backup using BARS, it failed. Attached is a screen shot of the error message. On the Primary Server, I have created a folder called UCCX_BARS_Backup and have given widnows administrator a/c f...
I have UCCX5.0 Premium w/ HA Option. In control centre, my nodes are in partial service because CRS engine is always in partial service. Reason being, there are four susbsytems that not in use.Database SubsystemeMail SubsystemMRCP ASR SubsystemMRCP T...
I am trying to connect AVST Speech Server (Which runs Nuance 8.5 w/ SP1 engine). I have entered the IP Address of the Speech Server and port 554. For some reason, IPCCX is not able to commnicate w/ speech server. My ping worked fine. But I could not ...
My customer has to install CAD on 100 desktops. Can they do using an .msi package? I know that it can be done w/ CAD that comes w/ CRS 6.0 but am not sure whether we can do the same w/ CRS 4.5. Any pointers would be helpful. Thanks
globalCallID_callId ==> This field designates a unique call identity value that is assigned to each call.origLegCallIdentifier ==> This field identifies the originating leg of a call. Be aware that this value is unique within a cluster. If the leg of...
Hello,I have CRS 5.01 SR02 w/ HA Options. When I tried to backup using BARS, it failed. Attached is a screen shot of the error message. On the Primary Server, I have created a folder called UCCX_BARS_Backup and have given widnows administrator a/c fu...
Alex,In fact, AVST does not support full version of Nuance speech server that is required for Cisco to communiate via MRCP. They have a stripped down license from Nuance. If anyone is planning on using ASR functionality in UCCX, please buy speech ser...