About m.liew

m.liew · 02-20-2021

Update.. UCCX2 upgrade failed. Lost UCCX2 server. Rebuilding it now.

m.liew · 02-20-2021

Upgrading from UCCX 12.0 to 12.5SU1. The switch version on the HA server is taking nearly 3 hours. D...

m.liew · 08-31-2020

Working on a project that is using Nuance ASR to collect the alpha-numeric account numbers. If you h...

m.liew · 08-27-2020

Could you please share the grammar file - mliew@eplus.comThank you

m.liew · 08-11-2016

You can't assign agents in UCCX. You need to look up the end user in the CUCM and assign IPCC Extens...

m.liew · 08-11-2016

James, I am uncertain how your Wallboard is connecting to the UCCX server; however, check in the UCC...

m.liew · 01-04-2016

Hi You can also try to play 2 seconds of silence ahead of your on hold prompt. The play prompt step ...

m.liew · 02-03-2015

I'm looking for any information on integrating UCCX and Fiserv for IVR and screen pops. Any informat...

m.liew · 07-24-2012

Sorry i have not.

m.liew · 05-08-2012

Hi AnthonyI have run into exact same issue. I have made the changes as you've suggested in your repl...

m.liew · 02-17-2009

Good to know. Thank you for openning the TAC case.

m.liew · 02-10-2009

I just finished the upgrade from 5.0(2) to 7.(0) SR 1 and also the Control Center shows Partial_Serv...

m.liew · 06-04-2008

Yes it is possible. I have done several integrations with CM and 2 stand alone UCCX servers.

m.liew · 06-04-2008

Is there a way to conference a two calls using UCCX 5.0 scripts.

m.liew · 05-09-2008

Hi I am using 2 scripts to play a recording in the queue. The first script accepts the call, caller ...

Date Registered	‎12-12-2002 08:32 PM
Date Last Visited	‎02-21-2021 04:22 PM
Total Messages Posted	26
Total Helpful Votes Received	15

Re: UCCX 12.5 SU1