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I just updated my Unity 5.0 server tools to version 2.01.15. When I try to launch the tool, it hangs at the copyright/version window. I tried reinstalling it. Any ideas on how to get this working again? Thanks.
When we right click on an account in the GSM, the only option available is "delete". Verified the permissions on the unity5msgstoresvc account were correct. Any ideas?
Hello - Attendant Console is configured and has been working perfectly for months, with about seven huntgroups and three or more users per huntgroup, right up until two days ago. I now have one user getting the "intialization of call control failed"...
Hello - is there some way to export the display of QRT results from RTMT to a spreadsheet? Copy and paste does not bring over the column headers with the content. Thanks.
Hello - we see an occasional issue where a user turns on call forwarding and when they come back to the phone it has been turned off. It appears to be caused by interruptions in connectivity between the phone and call manager. Attendant Console sti...
I disassociated the phone from the AC user, left it disassociated and now call control works again. I'm going with this as a temporary solution for now.
Hello - did you get this issue resolved? We have a similiar problem with our Subscriber rebooting about every 20 days. We are on 5.1 as well. This has actually been going on for about 6 months, with the first reboot happening about 2 months after ...