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Dear Support,Please we have a problem with the guest portal, when we connect to the Guest wifi the guest portal doesn't show up, and also the redirection link takes time to redirect into the link of the guest portal.You find attached the screenshots ...
Dear Community,Please I need help from you, our collaborator claims that there are cuts on the Webex sessions because of the wifi connection, we have an AP2802E-E-K9, how can I troubleshoot to know where is the issue? Thanks in advance;
Hello @Arne Bier ,I verify everything that you mentioned in the comment, I found all of the information is ok but still not working :-(.I copied the link of the guest portal from google chrome and I paste it into internet explorer it's worked and I d...
Hello @Arne Bier ,Thank you for your support and reply,We have a WLC Cisco 5508, and you find attached the screenshots of ACL defined on it, also the CoA is enabled in the WLC.About the second point, we have the MAB request in the last you find it in...
Hi Francesco,Thank you for your reply, You find attached the screenshots of authorization profile config and acl of our guest wifi.And about your second question, yes all the fqdn resolvable with our dns.Regards,
Thank you for your reply, When we switched from wifi to wired network in the live remote session Webex, the cut stopped so that's why I thought the problem from AP. How can I know the standardization of signal AP ? to do the comparison with our APs.
I didn't understand what you meant about "change that to Platinum which is better"?You find below the signal performance:Signal Strength: -55 dBm Signal Quality: 42 dB Connection Speed: 173 Mbps Channel Width: 20 MHz
