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Hi Stefan,
Following several months of successful adoption and validation, we expect to retire the beta designation. While this solution delivers the LDOS lookup outcome through a streamlined and automated approach, it is not an officially TAC-suppor...
I used the sample CUIC gadget and changed the XML link to mine following the below guide..
https://developer.cisco.com/site/finesse/docs/downloads/sample-gadgets/
If you think it would be beneficial to you or others. i would be more than happy make ...