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W S H FERNANDO
Level 4
Level 4
Member since ‎08-25-2011
‎06-24-2024
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  • 285 Posts
  • 2 Solutions
  • 216 Helpful votes Given
  • 24 Helpful votes Received
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User Activity

Webex Contact Center Revoke Token API

11-30-2022
Hi Cisco Team We are using Webex CC APIs and we use generate and refresh token APIs. We are hitting the 650 limit of number of API tokens.  Since we cannot store the Token with a timestamp in a GV via FLow, we need to release the token after each cal...

Webex CC - API to change Agent status

08-18-2022
Hi All, Just wanted to check whether is there any API from Webex CC to change the Agent status.    Thanks $  

Disbale USB and Network Port in Webex RoomKit Devices

05-12-2020
Hi Everyone, We have a Webex Roomkit on-premise deployment with CUCM 11.5.X, We need to Disable to Network port and USB ports of the Video Devices, is this possible? I know with some phone models we can disable PC Port and USB like 88XX, but I cannot...

One Button to Forward All Calls - for Multi-line

02-10-2020
Hi Experts  I have a user with 7861 phone who has multiple DNs, he needs a single button for forwarding all his Lines to one number. Currently, he needs to select each line before forwarding to the number.  One option is DND button, but it only has C...

UCCX Trigger Application / Unable to play media

12-17-2018
Hi Experts    I'm trying to trigger an Application within a Script. Script A is Triggering Script B    Strict A has Play Prompts and Script B also having Play Prompts. But When I'm Playing a Media in Script B its giving an error as below.    I belie...
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Community Statistics
Member Since ‎08-25-2011 11:02 PM
Date Last Visited ‎06-24-2024 10:46 PM
Posts 285
Total Helpful Votes Received 24