It is required to know the way, or what procedures I should execute, how to manage the audios (in .smd format) recovered from the MediaSense cluster that is no longer in production.

We have a Cisco MediaSense cluster, which is without service and in the review we validate that the SIP trunk in the CUCM is down, in review with the Cisco TAC it indicates that the MediaSense is not responding to port 5060 or 5061.Cisco Mediasense s...