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Hey everyone,a customer of mine complained about the speaker quality of his Room Kit. He says the maximum loudness got lower and sound is only coming out of one speaker on the right side of the Room Kit. Around june this year, everything was still fi...
Hi everyone,every once in a while we are getting complaints about some of our Webex Room USB devices. The users are connecting their notebooks (Lenovo T14 Series) to the Webex Room USB and start a Teams meeting while using its microphone and speakers...
Hello,is it possible to control the PTZ 4K Camera with external Visca-compatible PTZ controllers instead of controlling it with the Room Navigator?Since the PTZ 4K Camera is originally a Sony camera, I already tried to configure it with the Sony RM-I...
Hello,is there a way to hide the camera button for entering the camera controls on the Webex Room Navigator? I deployed a Room Kit Pro with a Room Navigator and a Crestron touch panel for input source selection, controlling the lights etc. Additional...
Hello Jonathan,thanks for your reply! I just checked the RoomOS documentation and it seems that directional audio is a feature for the newer models, at least the setting you mentioned is not applicable on the Room Kit. I forgot to mention that we alr...
Hey Matt,thanks for your reply!Just to be clear, I am talking about the Webex Room USB that came out in 2020 and only has a USB 2.0 type C port according to the data sheet (Webex Room USB Data Sheet - Cisco) so I don't understand why I would need a U...
Hey Claus,I recently wrote a macro for this case. You can find the code attached in the textfile. Once you activate the macro on the endpoint, a button is getting created automatically. Greetings,Tobias