Hello Cisco Team, I've been using the Search API over the past few months in order to check the number of repeat callers over a specified time period. Initially in the flow designer, we had an HTTP request which would save the "Total Calls" for a cus...

Hello, Trying to pull the email of specific agent ids or at this point trying to show any data in general. I get a 200 response and am have tried valid params for the request but can't seem to get any data showing in the response. Any ideas? Thanks, ...

Hello, I'm currently using WxCC Flow Designer HTTP request blocks in order to generate new access tokens using a refresh token. However, refresh tokens last about 60 days and in order to create a brand new refresh token, I need to manually use the ge...

Hello, I'm wondering if it's possible to use a Delimiter type function in the flow designer? I would like to take an email, and create two String variables (one to hold the email name, and other to hold the domain name). Sorry in advance if this is t...

Hello, I'm trying to use the Cisco Developer API but in order to do so I want the current epoch time and the epoch time 24 hours ago - to be used in the to and from in my GraphQL query. I was wondering if it was possible to do this in the set variabl...