We are excited to share some web component starter code along with video walkthroughs that will help you get started with the Webex Contact Center Desktop JS SDK and Web Component Widgets.
Empower Agents by embracing desktop programmability through p...
We are thrilled to announce the availability of sample code on GitHub that will help you understand how to interact with the new Webex Contact Center APIs published on the Developer Portal @ developer.webex-cx.com See: https://github.com/CiscoDevNet...
Welcome to the Webex Contact Center developer community!
We are looking forward to building an active community here to support you, improve our developer experience and brainstorm new ideas.
To know more about the Webex Contact Center APIs ...
David at this time we can only provide calendar year guidance, it is on the roadmap for CY2024.We will publish the roadmap as a part of our assets on SalesConnect and will likely flesh out more realistic dates as we approach the delivery timeline.Tha...
Hi Schreuder,Thanks for the details, Could you please unicast message me 1:1 with the sample list of http calls, or exact orchestration of those calls, so that we can better confirm availability.Reason being, the subflow feature is coming soon, and t...
As discussed 1:1 the issue is the Desktop needs the widget hosted on a CDN or file storage, and not a indirect link like the github repo link to the file.
So the solution is to host the bundle.js on a cloud storage of some sort, e.g S3, GCP Cloud st...
Hi @vvazquez ,
This is potentially a hosting problem or an issue in the layout configuration.
For example have hosted these samples for free on the cloud for internal demos and it works well, I will ping you the details 1:1 so you can reuse it.
Thank...
Hi @shayanahmad96
This feedback was funneled to the product team, and the plan is to build a feature to allow partial response support (while the API call is being made) so that we can enable a prompt to be played while we are looking up information...