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Hi,Is there a way to logout agents automatically at a certain time? Lets say every day at midnight, I want to logout any agents that might be logged in in a certain queue.Is that possible?thanks
Our current Unity setup is version 4.0.2We have remote offices connected via H323 gateways to our corporate building.Each office requires their own opening and closed greeting and also different schedule and time zone. Currently each office is using ...
Thank you so much for your quick response, unfortunately our integration IDs on both unities is the same (=1) but since we have a vendor handling this issue I don't know if this is a recent change or something that has been present since the start.Cu...
Thomas1, What ever happened with this issue? did you get resolve?We are experiencing the same thing! We're running Unity 4.2(1) on 2 identical IBM 346 servers with plenty of resources, exchange 2000 off box. All the servers are in at the same locati...
Hi,I'm trying to do something similar but is not working.I'm trying to send a parameter to an ASP webpage to make it run. All I want is to deliver it.I was reading the cisco guide and it says to use the Create URL Document + the Send HTTP Response s...
Hi,I'm trying to do something similar but is not working.I'm trying to send a parameter to an ASP webpage to make it run. All I want is to deliver it.I was reading the cisco guide and it says to use the Create URL Document + the Send HTTP Response s...
