tomc101010
Level 1
Level 1
Member since ‎09-14-2022
‎08-24-2023

User Statistics

  • 12 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
5 Discussion Posts
First Discussion
First Question
10 Discussion Posts
1 Reply
1 Helpful Vote
5 Replies
FirstQuestion

User Activity

Hi,  I have a question regarding the DTMF tones on a Cisco CUBE? Is it possible to identify what DTMF tones are pressed by calling/called party on a CUBE router during the call? We are using SIP rtp-nte events on both call legs.I have managed to do t...
Hello everyone,Since I am pretty new in a CCX "Outbound campaign" world, could anyone please explain what this means in CCX 12.5 Design guide?Unified CCX Outbound DialerUnified CCX supports the following outbound dialers with Cisco Agent Desktop:Unif...
Hello, I need your help regarding obtaining some values from a JSON array in UCCX? Here is a JSON file example:{  "took": 252,  "timed_out": false,  "hits": {    "total": {      "value": 1,      "relation": "eq"    },    "hits": [      {        "_sou...
Hello guys,Does anybody know what's the point of "offer-all" at the end of the "voice-class codec" command?Doesn't CUBE sends all codecs from the "voice class codec" even if we do not configure this "offer-all" or maybe I miss something?Best Regards,...
Community Statistics
Member Since ‎09-14-2022 02:38 AM
Date Last Visited ‎08-24-2023 02:22 AM
Posts 12