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phone. If the receptionist transfers (via speed dial button on 7914) a call to someone in the office; and the persons takes the call and places the caller on hold, the call shows back up on the receptionist's phone display. Her phone is NOT configure...
My customer has both her alternate and general greeting recorded for their CUE voice mail box greetings. However, when someone dials into the corporate directory and dials the persons extension, they hear "transfering to extension 1019" instead of "t...
I have a receptionist whom I just configured her side car for monitor lines. If she trys to transfer to someone using her monitor line (as a speed dial button) her transfer is immediate. She appears to have lost the ability to perform a two-stage war...
Is there a system wide timer for the toggle button on the IP Phones for going from off-hook/on-hook/off-hook? I have a customer that, when they're on line 1 with a call and another call is coming in, if she terminats the first call and picks up the s...
Is there a way ot increase the number of calls retained in the call history file so someone can view from the CME GUI more than the last 10 calls? They do not have a syslog server and want to at least look at the previous days calls.Thanks,Mike.
The Manager places his phone on hold (DN on ephone 11) and then that call appears on the receptionist's 7960 display (ephone 10).Receptionist's EPHONE:!ephone 10 description Reception mac-address 0019.E8F4.94C3 ephone-template 2 username "d10" passw...
