phone. If the receptionist transfers (via speed dial button on 7914) a call to someone in the office; and the persons takes the call and places the caller on hold, the call shows back up on the receptionist's phone display. Her phone is NOT configure...

My customer has both her alternate and general greeting recorded for their CUE voice mail box greetings. However, when someone dials into the corporate directory and dials the persons extension, they hear "transfering to extension 1019" instead of "t...

Is there a system wide timer for the toggle button on the IP Phones for going from off-hook/on-hook/off-hook? I have a customer that, when they're on line 1 with a call and another call is coming in, if she terminats the first call and picks up the s...

Is there a way ot increase the number of calls retained in the call history file so someone can view from the CME GUI more than the last 10 calls? They do not have a syslog server and want to at least look at the previous days calls.Thanks,Mike.