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I am not able to see phone agents in CAD or CDS. The only thing I can see is the teams and to keep phone agents separate from phone center agents I had to create a separate team for them The problem is they are not in alpha order and you can only see...
Mine is finally fixed....this is how.....there seems to be an issue with the CallManager and conversion of the MOH file. The one I had was 1100 and it needed to convert to 800....normally when the file is dumped in to the server it auto converts...I ...
I just upgraded to 6.0 (1).2000_4My MOH was working and all of a sudden stopped. Some how got it back and it stopped again. Looking for an extension that is in the second line display is not possible unless you upgrade to 6.1 they say it is a bug and...
Calling Line ID Presentation Cisco CallManager uses calling line ID presentation (CLIP/CLIR) as a supplementary service to allow or restrict the originating caller's phone number on a call-by-call basis. Choose whether you want the Cisco CallManager...
