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walteryork
Level 1
Level 1
Member since ‎12-22-2006
‎08-18-2017
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  • 85 Posts
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  • 47 Helpful votes Given
  • 76 Helpful votes Received
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User Activity

CallManager 5.1(3) SIP trunk to Broadvoice/Vonage/VOIP provider

01-21-2008
Had anyone setup a SIP trunk with Cisco Call Manager and broadvoice?Is there a voip provider that you would recommend that allows SIP trunks to our version of call manager?

Are there ANY caveats/major issue to upgrading from CCM 5.1 to 6.0(1a)

01-18-2008
I just completed a major upgrade from CCM 4.x to 5.x and IPCC 4.x to 5.x. This was one heck of an upgrade process! There were a few issues with IPCC, specifically enterprise data pop for the agents didn't work, recorded calls were not purged after ...

IPCC Script contracting and services

01-16-2008
Are there any resources online that you can provide or purchase IPCC scripting services? I am not looking for offers, from specific companies. I am looking for newsgroups or job sites, community spaces etc...

UCCX 5.0(1)Premium How to have an email initiate a script?

01-14-2008
We want to be able to take emails to our helpdesk inbox and somehow have them initiate a call or trigger a specific phone script.Has anyone done this before or know how that could shed some insite?

UCCX 5.0(1) to 5.0(2) SP1 Where is the software?

01-10-2008
After performing a long tedious upgrade from 4.x (not 4.5) to 5.0(1), I have found that there is a major issue with workflow and enterprise data performing a screen pop on agent desktops. They advised that it should be resolved in 5.0(2) SP1.I went ...
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Community Statistics
Member Since ‎12-22-2006 11:53 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 85
Total Helpful Votes Received 76
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